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Terms and conditions

Registration must be submitted online using the registration form until the deadline, 31st August 2019.

Receipt of the registration form will be automatically acknowledged to your email address. This automated email answer does not mean confirmation of your booking until you receive an email from the hosts confirming to you that there are still places available.

Attention: In case of limited capacity and if the programme is oversubscribed in a FEG Meeting venue or tours, tourist guides of FEG member-associations and one accompanying person will be given preference on a serve-come-first-served basis.

Post-meeting tour will have a minimum of 30 pax.

All bookings – including the main programme – will be on a first-come-first-served basis, since there is a capacity limit is some of the venues. In case of hotel room unavailability, other centrally located hotel options will be opened for registrations and participants will be notified in due course.

Participants are asked to register first, but pay for the packages and book their flights only after the host organisers confirm to them by e-mail that there are still available places left.
Participants are strongly advised to have medical and travel insurance.

Payments for Main Meeting and Tours
Registration fees must be paid in full by bank transfer with a deadline on the 31st August 2019.

Bank account details are:
  • BANK NAME: NOVO BANCO, SA in LISBON, Portugal
  • NAME OF ACCOUNT HOLDER: SNATTI
  • BIC: BESCPTPL
  • IBAN: PT50 0007 0006 0013 5320 0026 2
Please ensure that your name/s and registration-ID is included in the bank transfer. Registrations not paid in full by the due date of the deadline will be canceled.
No hotel rooms, meals or coach tours vacancy can be guaranteed after the deadline of the programme payments, the 31st August 2019 by the organisers.

Cancellation and changes

All changes and cancellations must be submitted in writing by email to booking@feg-meeting.com.

Your cancellation or changes will be acknowledged by return email.

Registration fees will be refunded where cancellation is received before the 31st August 2019.
No fees will be returned where cancellations are made after that date.

In all cases, payment handling costs of 10% will be deducted from the amount of the refund.
All refunds will be processed after the end of the post-meeting tour.

Any participant who selects a registration package in a double room to share with an appointed participant agrees that – in case the other appointed participant does not register or cancels after registering – the remaining registered participant will pay double room price unless another participant shares the double room.

FEG Optional Course & Payments

For the FEG course the “Art of Guiding” which is mentioned as optional in the program registration and payment will be made in advance.
List of the participants will be confirmed by email, based on the order of registration date.
FEG reserves the right to cancel course if there is insufficient enrolment. In such case money paid will be returned.
Payment
Registration fee must be paid in full by bank transfer at the time of registration, with a deadline the 31st August 2019 for the 2-day “Art of Guiding” course.
FEG Bank account details are:
  • BANK NAME: Montepio Geral
  • NAME OF ACCOUNT HOLDER: FEG-EUROPEAN TOURIST GUIDE FED
  • BIC: MPIOPTPL
  • IBAN: PT50 0036 0183 99100 0397 9522
Please ensure that your name and the title of the course is included in the bank transfer.
Bookings / Payment bank receipts to be kept by participants until the course date in Portugal.
Participation will be confirmed only upon receipt of payment.
For further details and terms on the FEG courses, please see the relevant FEG brochure on the “Art of Guiding” course.

DISCLAIMER

We make every effort to ensure the accuracy of the information on our website, but the European Federation of Tourist Guide Associations (FEG) cannot be held responsible for any loss, consequential or otherwise, as a result of any omission or inaccuracy on our part.

We are not responsible for the content of any third party website that you may reach via a link on this website.
FEG may terminate, change, suspend or discontinue any aspect of this website at any time without notice.
FEG may change the availability of any features, add, remove, modify or otherwise change any contents on this website.
FEG reserves the right, but not the duty, to correct any errors or omissions in any portion of this website at any time without notice.